Frequently Asked Questions

  • We include a detailed size guide on each product page to help you find your perfect fit. If you're between sizes or need extra help, feel free to reach out to our team — we’re happy to guide you.

    Additionally, since we are an early brand, we offer a free size change / free return policy on all products within the first 30 days. Hope this would give our customers a peace of mind!

  • Yes. We prioritize sustainability in both our materials and manufacturing processes. We are using plant-based creative fabrics to make the sustainability effort not only ethical, but also fun.

    Learn more on our Sustainability Commitment page.

  • Orders are processed within 1-2 business days. Standard domestic shipping typically takes 2-3 business days. You’ll receive a tracking number as soon as your order ships.

  • Yes! We offer gift-ready packaging on request — just select the gift wrap option at checkout or leave us a note. Perfect for birthdays, holidays, or thoughtful surprises.

  • We offer that option, but please just be aware that international shipping rates and times vary by destination and are calculated at checkout. Customs duties may apply depending on your location.

  • We accept all major credit cards, PayPal, Apple Pay, and Shop Pay. For select regions, we also offer installment options like Klarna or Afterpay.

  • We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original packaging.

  • You can contact us at [customersupport@overcast.com] or through our contact form. Our team is available Monday–Friday, 9am–5pm EST, and we aim to respond within 24 hours.